Partner FAQ
Common questions about the Quarksoft partnership.
How is this different from a reseller program?
You're not reselling our services or passing through invoices. You're introducing your clients to a specialist partner — the same way you introduce them to Microsoft for productivity or Datto for backup. Quarksoft is a named vendor in your technology stack. Your value is the strategic advisory relationship, not marking up someone else's rates.
Does the client know about Quarksoft?
Yes. This is a transparent relationship. The client knows Quarksoft builds their custom software, the same way they know Datto handles their backup. Your value is that you identified the need, facilitated the engagement, and manage the broader technology relationship. That's a higher-value position than being an invisible middleman.
How do I get paid?
You earn an ongoing commission for every client you refer to Quarksoft. As long as the client stays on a subscription plan, you earn. Quarksoft pays you directly — no invoicing the client, no collecting payments, no accounts receivable headaches. Specific commission rates are discussed during partnership onboarding.
What if the client contacts Quarksoft directly later?
Your referral is tracked permanently. If a client you introduced to Quarksoft stays on plan, expands, or re-engages later, you continue to earn on that relationship. We have zero incentive to cut you out — the partnership works because we both benefit from the client's success.
Who handles support?
Clean boundaries. You handle infrastructure, networking, general IT — everything you already do. Quarksoft handles everything related to the custom software: bugs, enhancements, deployments, production issues. The client knows exactly who to call for what. No confusion, no finger-pointing.
Who owns the code?
The client owns everything — all code, documentation, deployment instructions, database schemas. If the client cancels with 30 days notice, they receive the full handoff package. This is true regardless of how the engagement started.
What's the commitment?
Month-to-month on both sides. No long-term contracts for clients, no exclusivity requirements for partners. We earn continued business by delivering results, not by contract terms. If the partnership isn't working for either side, either side can walk away.
Who pays for the Activation Sprint?
The client pays Quarksoft directly. Fixed price, starting at $2,500. Often delivered in under 2 weeks. The client gets a working prototype — real software against their data, not mockups or wireframes.
Have More Questions?
Let's talk. We'll walk through the partnership and see if there's a fit.