Need to make screen captures for documentation?

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I have been tired of trying to copy and paste sections of the screen for all the documentation that needs to be written for our software solutions.  The solution we have come up with is to use a great product from TechSmith called SnagIt.  It provides a simple way to easily capture portions of the screen or windows and then generate output in a multitude of formats (graphics, PDF, Word, Excel, etc, etc, etc).

If anyone knows of a better tools than SnagIt, let us know.